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Frequently Asked Questions

How long do I have to report an issue with my order?

You have one week after the delivery date stated by your tracking number to report an issue with your order. I need a photo if the damage before I can proceed.

What is your refund policy?

I require the item(s) to be shipped back to me for refunds. Once the item is in my possession, I will refund what you paid for it and I can refund the shipping cost to you with a picture of the receipt.

Do you take custom orders?

Not Currently accepting custom orders, I am prioritizing clearing out the current stock. Customs may open up again in September.

Can you put an item on hold for me?

Simply; no. It’s not fair to me or to other people who may want that/those items. I do, however, offer payment plans where you make multiple small payments and I ship it once it's paid in full. Message me if this is something you're interested in.